Ross Dress for Less

Retail Associate

Company: Ross Stores Job Number: 6293BR Location: Opelika, AL

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate must actively strive to create a customer-focused shopping environment. The Associate greets and responds to all customers in a friendly manner, ensures proper merchandise presentation, operates the cash register in accordance with policies and procedures, maintains a clean work area at all times and treats fellow associates with respect. The Associate also provides customer service according to all Ross customer service guidelines. The Associate may be required to assist in specialized areas or functions in the store including but not limited to Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry, Customer Service, Markdowns, Recovery/Sizing, Cashiering etc. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.